Terms and Conditions
Introduction
Welcome to The Universal Hair. By accessing or using our website [theuniversalhair.com] (“Site”), you agree to comply with and be bound by these Terms and Conditions (“T&C”). Please read them carefully before placing an order.
Products and Services
We offer premium quality hair extensions, wigs, and related hair products. Product images, colors, and descriptions are for illustrative purposes and may vary slightly. All orders are subject to product availability.
Order Acceptance and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraud. Accepted payment methods are displayed at checkout.
Pricing and Taxes
Prices listed on the site are ex-factory price. If the order is from abroad, the prices are FOB price. Shipping fees and any customs duties or import taxes for international shipments are the responsibility of the customer.
Shipping and Delivery
We aim to process and ship orders promptly. Shipping times vary depending on location and shipping method chosen. Estimated delivery times are provided but not guaranteed. Delays may occur due to customs or unforeseen factors.
Returns and Refunds
Our return policy is detailed on the Returns page. Customers must notify us of any issues within 30 days of receiving the product. Products must be unused and in original packaging for returns. Refunds will be processed after inspection.
Intellectual Property
All content on this Site, including text, images, logos, and product designs, are our intellectual property or used with permission. Unauthorized use is prohibited.
Limitation of Liability
The Universal Hair is not liable for any direct or indirect damages resulting from use or inability to use products purchased from our Site. Products are for external use only; users should follow provided care instructions.
Privacy Policy
Your personal information is handled as described in our Privacy Policy, accessible on the Site.
Changes to Terms
We may update these Terms and Conditions periodically. Changes will be posted on this page. Continued use of the Site after changes indicates acceptance.
Governing Law
These Terms are governed by the laws of the jurisdiction where The Universal Hair operates.
Contact Information
For questions regarding these Terms, orders, or other inquiries, please contact us at (+91) 891 910 1372.