Business & Legal Information

Manufacturer & Exporter of Premium Human Hair Products from Andhra Pradesh, India

The Universal Hair is a registered Indian business dedicated to manufacturing and exporting premium human hair products, hair extensions, and wigs. We operate from Andhra Pradesh and serve customers across India and worldwide with a focus on quality, transparency, and long-term relationships.

We specialise in a wide range of products, including bulk hair, machine wefts, hand-tied wefts, closures, frontals, 360° lace systems, ponytails, clip-ins, pre-tipped extensions, and ready-to-wear wigs. Our products are crafted from 100% human hair and are processed using carefully designed methods to balance durability, styling flexibility, and value for money.

What We Offer

• Wide product range – Bulk hair, wefts, closures, frontals, 360° lace closures, ponytails, clip-in sets, toppers, and wigs in multiple origins, lengths, textures, and colours.
• For salons, resellers, and individuals – We supply professional stylists, salon chains, online resellers, and end users who want reliable quality for everyday wear, fashion, and special occasions.
• Custom options – Many products allow you to choose origin, length, weight/grams, density, lace size, and cap construction so you can match your exact requirements.
• Affordable, factory-direct pricing – As a manufacturer-exporter, we offer competitive prices without compromising the quality of hair or workmanship.

Quality, Sourcing and Processing

We understand that hair is a long-term investment, especially for regular wearers and professional users. Our products are made from real human hair, processed in controlled conditions to maintain cuticle integrity as far as practically possible for the selected textures and colours.

Each batch goes through checks for texture, shedding, tangling behaviour, and colour consistency. Because hair is a natural product, there can be minor variations between bundles or wigs; we actively communicate realistic expectations so that customers receive products that match their intended use, including daily wear, occasional wear, stage, and photoshoots.

Where relevant, we follow ethical sourcing and export norms and make reasonable efforts to work with suppliers that respect local regulations and community practices.

Business & Legal Details

The Universal Hair operates in accordance with Indian laws applicable to manufacturing, GST, exports, and e-commerce.

We include these details openly so that customers, partners, and authorities can verify our identity and contact us easily when needed.

Compliance, Policies and Customer Rights

We aim to operate in line with the Information Technology Act, 2000, the Consumer Protection Act, 2019, including applicable e-commerce rules, and other applicable regulations for online sales and exports from India.

Key policies on this website include:

• Terms & Conditions – Explains how our website and services may be used, our obligations, customer responsibilities, limitations of liability, and conditions for orders, cancellations, and modifications.
• Privacy Policy – Describes what personal information we collect, how we use and store it, security measures we apply, and your rights regarding your data.
• Shipping & Delivery Policy – Sets out processing times, dispatch timelines, domestic and international shipping methods, and responsibilities regarding customs and import duties for overseas shipments.
• Return, Refund & Exchange Policy – Explains our Easy 30-Day Returns framework for eligible products, conditions for hygiene and product integrity, including unused and unwashed products with original tags and packaging, the inspection process, and how refunds or exchanges are handled.

International Orders and Duties

We ship to multiple countries, and many of our regular clients are based outside India. For international orders, product prices on our website generally exclude destination-country customs duties, taxes, or clearance charges unless explicitly mentioned otherwise at checkout.

Any customs duties, import taxes, handling charges, brokerage fees, or clearance charges levied by the destination country's authorities, courier company, customs agent, or logistics partner are usually payable by the customer.

We provide necessary export documents from our side as required under applicable Indian law and, where possible, share standard shipment documentation to support customs clearance. However, final customs decisions, duty assessments, import restrictions, and delivery approvals remain with local customs authorities and logistics providers.

If you are unsure about import rules for human hair products in your country, please check with your local customs office, import authority, or a customs broker before placing a large or time-sensitive order.

The Universal Hair

Premium Human Hair Extensions, Wigs, Closures, Frontals, Wefts & Custom Hair Products

info@theuniversalhair.com   |   +91 891 910 1372

Last updated: August 2026