Here is a complete About / Legal Information page you can use on your site. You can title it “About The Universal Hair” or “About Us & Legal Details” and paste this into an information page in OpenCart. It is written to match a real Indian hair‑manufacturer/export business.


About The Universal Hair

The Universal Hair is a registered Indian business dedicated to manufacturing and exporting premium human hair products, hair extensions, and wigs. We operate from Andhra Pradesh and serve customers across India and worldwide with a focus on quality, transparency, and long‑term relationships.

We specialise in a wide range of products, including bulk hair, machine wefts, hand‑tied wefts, closures, frontals, 360° lace systems, ponytails, clip‑ins, pre‑tipped extensions, and ready‑to‑wear wigs. Our products are crafted from 100% human hair and are processed using carefully designed methods to balance durability, styling flexibility, and value for money.


What We Offer

  • Wide product range – Bulk hair, wefts, closures, frontals, 360° lace closures, ponytails, clip‑in sets, toppers, and wigs in multiple origins, lengths, textures, and colours.

  • For salons, resellers, and individuals – We supply professional stylists, salon chains, online resellers, and end users who want reliable quality for everyday wear, fashion, and special occasions.

  • Custom options – Many products allow you to choose origin, length, weight/grams, density, lace size, and cap construction so you can match your exact requirements.

  • Affordable, factory‑direct pricing – As a manufacturer‑exporter, we offer competitive prices without compromising the quality of hair or workmanship.


Quality, Sourcing and Processing

We understand that hair is a long‑term investment, especially for regular wearers and professional users. Our products are made from real human hair, processed in controlled conditions to maintain cuticle integrity as far as practically possible for the selected textures and colours.

Each batch goes through checks for texture, shedding, tangling behaviour, and colour consistency. Because hair is a natural product, there can be minor variations between bundles or wigs; we actively communicate realistic expectations so that customers receive products that match their intended use (daily wear, occasional wear, stage, photoshoots, etc.).

Where relevant, we follow ethical sourcing and export norms and make reasonable efforts to work with suppliers that respect local regulations and community practices.

The Universal Hair operates in accordance with Indian laws applicable to manufacturing, GST, exports, and e‑commerce.

Business details:

  • Business Name: The Universal Hair

  • Nature of Business: Manufacture and export of human hair products, hair extensions, and wigs

  • Country of Registration: India

  • GSTIN: 37AJLPB2439A1ZO

  • IEC (Import–Export Code): 2605000877

  • Registered Office:
    2‑232, Gandhi Nagar Road, Bhuvanapalli,
    Andhra Pradesh, PIN – 534198, India

  • Contact / WhatsApp: +91 891 910 1372

  • Email: info@theuniversalhair.com

We include these details openly so that customers, partners, and authorities can verify our identity and contact us easily when needed.


Compliance, Policies and Customer Rights

We aim to operate in line with the Information Technology Act, 2000, the Consumer Protection Act, 2019 (including e‑commerce rules), and other applicable regulations for online sales and exports from India.

Key policies on this website include:

  • Terms & Conditions – Explain how our website and services may be used, our obligations, your obligations as a customer, limitations of liability, and conditions for orders, cancellations, and modifications.

  • Privacy Policy – Describes what personal information we collect, how we use and store it, security measures we apply, and your rights regarding your data, in line with Indian data‑protection rules.

  • Shipping & Delivery Policy – Sets out processing times, dispatch timelines, domestic and international shipping methods, and responsibilities regarding customs and import duties for overseas shipments.

  • Return, Refund & Exchange Policy – Explains our Easy 30‑Day Returns framework for eligible products, conditions for hygiene and product integrity (unused, unwashed, original tags and packaging), inspection process, and how refunds or exchanges are handled.

We encourage you to read these policies carefully before placing an order. For any clarification, you can contact us using the details given above.


International Orders and Duties

We ship to multiple countries, and many of our regular clients are based outside India. For international orders, product prices on our website generally exclude destination‑country customs duties, taxes, or clearance charges unless explicitly mentioned otherwise at checkout.

  • Any customs duties, import taxes, or handling charges levied by the destination country’s authorities or logistics partners are usually payable by the customer.

  • We provide necessary export documents as per Indian law and, where possible, share standard documentation to support customs clearance, but final decisions rest with local customs authorities.

If you are unsure about import rules for human hair products in your country, we recommend checking with your local customs or a customs broker before placing large orders.

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