Product Details
Q: What makes your natural hair extensions different from others in the market?
A: Our extensions are 100% natural human hair, carefully sourced and minimally processed to maintain original cuticle alignment. This guarantees less tangling, longer lifespan, and a natural look and feel unmatched by cheaper products.
Q: What is Virgin hair?
A: Virgin hair is hair that has never been chemically processed or treated. It is in its natural state, directly from the donor, preserving the hair’s health and strength.
Q: How do you ensure no shedding or tangling?
A: By using Remy cuticle intact hair and double-tied wefting techniques, we minimize shedding and maintain cuticle direction for reduced tangling.
Q: Can I color and bleach the hair?
A: Yes, our human hair can be safely colored and bleached. We recommend having coloring done by professionals to avoid damage.
Q: What is the difference between single drawn and double drawn hair?
A: Single drawn hair contains mixed lengths, whereas double drawn hair is uniform in length, providing fuller volume especially near the ends.
Customization Options
Q: Can you match my exact hair color?
A: Yes, we offer a wide range of natural hair colors and can provide custom color matching on request.
Q: Are there options for hair texture and curl pattern?
A: Absolutely. We offer a variety of textures including straight, wavy, curly, and kinky curly to best match your natural hair.
Q: Is it possible to get a custom lace color for wig caps?
A: Yes, we provide multiple lace color options to blend seamlessly with different skin tones.
Shipping Information
Q: What are your shipping policies for large or international orders?
A: For large orders or wholesale, please contact us for shipping quotes. International shipments are handled through reliable couriers ensuring tracking and customs clearance support.
Q: What if my order is delayed or lost during shipping?
A: We track all shipments closely. In case of delay or loss, we will assist with investigations and provide solutions such as reshipping or refund as per policy.
Payment and Ordering
Q: Can I pay in installments or use other payment gateways?
A: Currently, we accept full payments via PayPal, Razorpay, and Wire Transfer. Installment options may be available with selected payment platforms—please inquire with support.
Q: How do wholesale discounts work?
A: Discount rates improve with larger quantities. Registering as a wholesale customer is recommended for bulk orders for best rates and offers.
Care and Maintenance
Q: What products do you recommend for washing and conditioning?
A: Use sulfate-free shampoos and moisturizing conditioners. Avoid heavy oils or alcohol-based products that can dry out the hair.
Q: How often should I wash my extensions or wig?
A: Washing every 1-2 weeks is ideal to keep hair clean without stripping natural moisture.
Q: Can I use heat protectants when styling?
A: Absolutely, to prevent heat damage, always apply a heat protectant spray or serum before using heat tools.
Q: Can I swim or expose my extensions to chlorine or salt water?
A: It's best to avoid prolonged exposure to chlorinated or salt water. If swimming, rinse hair thoroughly afterward and use a deep-conditioning treatment.
Trust & Authenticity
Q: How do I know if your hair is authentic human hair?
A: Our hair undergoes strict quality control, including burn testing and microscopic inspections, to confirm it is 100% human Remy hair.
Q: Are refunds or exchanges available?
A: Yes, we accept returns or exchanges for qualifying orders within specified timelines, provided the hair is unused and in original condition. Contact support for details.
Q: Can I request samples before placing a large order?
A: Sample orders are available at a nominal price to assess quality before committing to bulk purchases.
Machine Weft Hair Extensions
Q: What are machine weft hair extensions?
A: Machine wefts are hair sewn onto a track by machine to create a continuous strip of hair. They are ideal for weaving into natural hair and can be cut to any length.
Q: How durable are machine weft extensions?
A: With proper care, machine wefts can last 6-12 months. The strong construction minimizes shedding and tangling.
Q: Can machine wefts be dyed or styled?
A: Yes, being 100% natural hair, these can be colored, curled, or straightened like your own hair.
Hand-Tied Weft Hair Extensions
Q: What is hand-tied weft hair?
A: Hand-tied wefts are thin, lightweight strips of hair sewn by hand. They lay flatter against the scalp for a more natural and less bulky look.
Q: How are hand-tied wefts different from machine wefts?
A: Hand-tied wefts are thinner, lighter, and less prone to bulkiness but require more careful installation.
Clip-in Hair Extensions
Q: What are clip-in hair extensions?
A: Clip-ins are temporary extensions that clip easily into your hair, allowing quick volume or length without professional installation.
Q: How long do clip-ins last?
A: With good maintenance, clip-ins can last up to a year or more.
Q: Are the clips secure and gentle on natural hair?
A: Yes, clips are metal with silicone inserts for a secure fit without damaging your hair.
Lace Front Wigs
Q: What are lace front wigs?
A: Lace front wigs have a sheer lace panel at the front which mimics a natural hairline, allowing versatile styling.
Q: What lace colors are available?
A: We offer multiple lace shades such as light beige, medium brown, and dark brown for natural blending with various skin tones.
Q: Can lace front wigs be styled with heat?
A: Yes, they are made of natural human hair and can be heat styled with care.
Hair Care Products
Q: What hair care products do you recommend for your extensions and wigs?
A: Use sulfate-free shampoos, moisturizing conditioners, and heat protectants designed for natural hair extensions.
Q: Are there specific products for moisturizing and maintaining shine?
A: Yes, we offer serums and leave-in conditioners specially formulated to keep extensions shiny and soft.
Tape-In Hair Extensions
Q: What are tape-in hair extensions?
A: Tape-ins are thin strips of natural hair with adhesive tape at the root, designed for quick application and removal with minimal damage.
Q: How long do tape-in extensions last?
A: With proper care, tape-in extensions can last 6-8 weeks before needing repositioning by a stylist.
Q: Are tape-ins reusable?
A: Yes, the hair can be reused multiple times when the tape is replaced.
Afro Kinky and Curly Hair Extensions
Q: What texture is Afro kinky hair?
A: Afro kinky hair has a tightly coiled, natural afro texture, providing volume and versatility for styling.
Q: How do I care for curly and kinky hair extensions?
A: Use moisturizing shampoos, avoid heavy brushing, and apply curl-enhancing products to maintain definition and softness.
Hair Bundles / Bulk Hair
Q: What are hair bundles?
A: Hair bundles are large quantities of loose natural hair sold by weight, typically used for making custom wefts or braiding.
Q: Can I buy bulk hair for wholesale or salon use?
A: Yes, bulk hair is ideal for salons and wholesale buyers seeking customization and cost-effective options.
Lace Closure and Frontal Pieces
Q: What is a lace closure?
A: A lace closure is a small lace piece used to close off a sew-in weave, providing a natural scalp look in a small area.
Q: What is a lace frontal?
A: A lace frontal covers the entire hairline from ear to ear, enabling versatile styling such as parting and pulling hair back.
Wigs
Q: What types of wigs do you offer?
A: We offer full lace wigs, lace front wigs, and traditional wefted wigs made from 100% natural human hair for realistic appearance and styling versatility.
Q: How long do wigs last?
A: With proper care, wigs can last 6 months to over a year.
Q: Can wigs be customized?
A: Yes, wigs can be customized with different cap sizes, lace colors, and hair lengths.
Toupees and Toppers
Q: What is the difference between a toupee and a topper?
A: A toupee is typically a full or partial hairpiece for men, while toppers add volume or coverage to thinning hair on women’s crowns.
Q: Are your toppers made with natural hair?
A: Yes, our toppers and toupees are made using 100% natural human hair for optimal blending.
Ponytails
Q: What types of ponytails are available?
A: We provide wrap-around clip-in ponytails and drawstring ponytails made from natural human hair in various lengths and textures.
Q: How secure are clip-in ponytails?
A: Very secure; clips have silicone to prevent slipping while protecting your natural hair.
Full Lace Wigs
Q: What is a full lace wig?
A: A wig made entirely on lace, allowing multi-directional parting and natural scalp visibility all over the head.
Q: How do I care for a full lace wig?
A: Treat it like natural hair with gentle washing, conditioning, and store on a wig stand.
Pre-Tip Hair
Q: What is pre-tip hair?
A: Pre-tip hair has a keratin or glue tip at the root, ready for keratin bond hair extension application.
Q: Are pre-tip bonds reusable?
A: Bonds can often be reused with the right removal and reapplication techniques by professionals.
Tape and Skin Weft Extensions
Q: What are tape and skin weft extensions?
A: Tape-ins use adhesive strips for semi-permanent wear; skin wefts have a thin polyurethane base resembling scalp skin for a natural look.
Q: How do I maintain these types?
A: Avoid oils near the tape/skin base, use sulfate-free products, and schedule regular salon visits for repositioning.
Patches and 360 Degree Closures
Q: What are lace patches?
A: Small lace pieces used for spot coverage or DIY wig customization.
Q: What are 360-degree closures?
A: Lace pieces that cover the entire perimeter of the head, allowing high ponytails and updos with natural hairline look.
Loop Ring Extensions
Q: What are loop ring hair extensions?
A: Hair extensions attached with small loops and rings, enabling strand-by-strand application without heat or glue.
Q: Are loop ring extensions reusable?
A: Yes, rings can be removed and reapplied multiple times by a professional.
Indian Hair
Q: What are the main features of Indian hair?
A: Indian hair is versatile, naturally airy with a slight wave, and has a natural bounce and luster. It blends easily with most hair types and is easy to style—straighten, curl, or dye. Indian hair is prized for its strength, durability, and longevity.
Brazilian Hair
Q: Why is Brazilian hair so popular?
A: Brazilian hair is thick, durable, and usually has a natural wave or curl. It holds curls very well, blends easily with many hair types (especially African-American hair), and has a rich, shiny appearance. Its density means fewer bundles are needed for full styles.
Peruvian Hair
Q: What sets Peruvian hair apart?
A: Peruvian hair is lightweight but provides significant volume and natural body. It is slightly coarser than Brazilian hair and blends well with coarse hair textures. Peruvian hair is ideal for those wanting a full, bouncy look without feeling heavy, and it is easy to manage and style.
Vietnamese Hair
Q: What is unique about Vietnamese hair?
A: Vietnamese hair is naturally straight and silky, often with a sleek, smooth finish. It tends to be thick but soft, offering a shiny, healthy look. It is excellent for achieving glossy straight styles or can be curled if desired.
Cambodian Hair
Q: Why choose Cambodian hair?
A: Cambodian hair shares the thickness of Southeast Asian hair types but has a slightly coarser texture. It is dense, voluminous, and comes in both straight and wavy patterns. This hair type is durable, easy to style, and holds textures well.
Chinese Hair
Q: What are the qualities of Chinese hair?
A: Chinese hair is typically straight, strong, and coarse with a thicker hair shaft. It often comes in darker shades and holds up well to processing, making it a favorite for creating sleek, straight extensions and wigs.
European Hair
Q: What are the advantages of European hair?
A: European hair is finer, softer, and often lighter in color (brown to blonde shades). Its silky texture is ideal for customers wanting natural, lightweight, and smooth hair extensions or wigs, and it blends perfectly with Caucasian hair.
Himalayan Hair
Q: What are the characteristics of Himalayan hair?
A: Himalayan hair is rare, strong, and thick due to the cold, high-altitude climate. It is usually dark, coarse at the base but softens towards the tip, and retains a healthy shine and resilience—suitable for robust, long-lasting extensions.
Here are the best frequently asked questions and answers for hair pieces, covering practical, styling, maintenance, and technical aspects:
General Hair Piece Questions
Q: Can anyone tell I’m wearing a hair piece?
A: Advanced modern hair pieces are made with high-quality materials and designed for a natural look. When properly fitted and styled, it is very difficult for others to tell you’re wearing one.
Q: How do I choose the right hair piece for my needs?
A: Consider your level of hair loss, desired coverage area (top, crown, full scalp), hair texture, and preferred attachment method (clip-in, tape, glue, semi-permanent).
Q: Can I wear a hair piece if my sides and back are buzzed or shaved?
A: Yes, but blending is easier if you grow out your sides. Buzzed sides/back may require a professional for optimal blending.
Application and Styling
Q: Can I apply a hair piece myself or do I need help?
A: Most hair pieces are designed for self-application, especially clip-in and toppers. For semi-permanent systems or custom fits, professional assistance is recommended.
Q: Can I style my hair piece with heat tools?
A: Yes, if it’s made from 100% natural human hair. Synthetic hair pieces may be damaged by heat.
Q: What hairstyles can I achieve with a hair piece?
A: Hair pieces allow for ponytails, curls, straightening, and updos, depending on the base and hair type.
Maintenance and Durability
Q: How long will my hair piece last?
A: On average, high-quality hair pieces last 6 months to over a year, depending on care and wear frequency.
Q: How do I clean and maintain my hair piece?
A: Wash gently with sulfate-free shampoo, apply conditioner, avoid harsh scrubbing, and air dry. Use specialized products for hair pieces for best longevity.
Q: How do I prevent color fading or dryness?
A: Minimize sun exposure, use UV-protectant products and color-safe shampoo, and avoid hot water. Use leave-in conditioners made for hair systems.
Fit, Comfort, and Security
Q: Will my hair piece fall off in wind or during activity?
A: With proper bonding or clipping, hair pieces are secure for everyday wear—even in strong winds and during physical activities.
Q: Are hair pieces comfortable to wear all day?
A: Yes. Modern bases are lightweight, breathable, and designed for comfort, though initial adaptation may be required.
Customization and Ordering
Q: Can I order a hair piece with custom color or highlights?
A: Yes, most suppliers offer customization for color, density, length, and highlights. Provide sample specifications for best results.
Q: What if I’m unhappy with the hair piece on arrival?
A: Many retailers offer satisfaction guarantees or returns, provided the piece is unused and in original condition.
Technical Details
Q: Which is better, lace or skin/poly bases?
A: Lace bases are breathable and long-lasting but harder to clean. Skin/poly bases offer invisible hairlines and easy cleaning but are less breathable. Hybrid options combine the benefits.
Q: Is glue or tape better for attachment?
A: Both work well; tape offers easier removal, glue provides a stronger bond. Sensitivity and preference will guide choice.