How to Verify a Genuine Email from The Universal Hair
Please verify the complete sender address and payment information before replying, sharing documents, or making a payment.
Fraudulent emails may use our company name, logo, product photographs, catalogues, copied signatures, or similar website links. Always verify the complete sender details before taking any action.
How to Verify a Genuine Email
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Check the complete email address, not only the sender name.
A fraudulent email may display “The Universal Hair” as the sender name, but the actual email address may be different. Open the sender details and carefully check the complete address.
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Check the domain after the @ symbol carefully.
Every official email from The Universal Hair should end exactly with:
@theuniversalhair.com
Examples of official email addresses include:
sales@theuniversalhair.com info@theuniversalhair.com
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Watch for look-alike domains and spelling changes.
Fraudulent addresses may appear similar to our official address. The following examples are not official email addresses:
theuniversalhair@gmail.com sales.theuniversalhair@gmail.com sales@the-universalhair.com sales@theuniversalhairs.com sales@theuniversalhair.co sales@theuniversalhair.in
Treat any unfamiliar address as unverified unless it has been independently confirmed through our official website or official contact number.
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Check the Reply-To address.
Sometimes an email may appear to come from an official address, but replies may be redirected to a different address. Before replying, check whether the Reply-To address also ends exactly with
@theuniversalhair.com. -
Do not rely only on a logo, signature, or product photographs.
Company logos, product images, catalogues, website links, GST details, signatures, and other business information can be copied. These items alone do not prove that an email is genuine.
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Verify links before opening them.
Before clicking a link, press and hold it on a mobile phone or move your cursor over it on a computer. Confirm that it opens only our official website:
https://www.theuniversalhair.com/
Be careful with similar-looking website addresses, shortened links, spelling changes, and unfamiliar domains.
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Treat urgent payment changes as suspicious.
Be cautious if someone requests an immediate payment, suddenly changes bank details, asks you to pay a personal account, or says that the usual company account is temporarily unavailable.
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Never share OTPs, passwords, card details, or login information.
The Universal Hair will never request your email password, bank password, card PIN, CVV, OTP, or account login details by email, WhatsApp, or phone.
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Verify payment details independently.
If you receive a quotation, proforma invoice, payment link, or bank-account change notice, do not rely only on that same email. Contact us separately through the official phone or WhatsApp number displayed on our website.
Official WhatsApp / Phone: +91 891 910 1372
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Check email security information where available.
In Gmail, open the message, select the three-dot menu, and choose “Show original.” Review authentication results such as SPF, DKIM, and DMARC.
A failed authentication result may indicate a spoofed or unauthorized sender. However, even a technically authenticated email should not replace independent verification before making a payment.
