Product Support | The Universal Hair
At The Universal Hair, we are dedicated to ensuring that our customers enjoy the best experience with our premium hair extensions, wigs, and loose hair bundles. Whether you need assistance with product care, installation, or troubleshooting, our expert team is here to provide comprehensive support every step of the way.
What We Offer
Hair Care Support: Get expert advice on how to maintain your hair extensions, wigs, and bundles to ensure they last longer and stay looking beautiful. We provide step-by-step guides on washing, styling, and storing your products to keep them in top condition.
Installation Assistance: Need help with applying or installing your hair extensions or wig? Our support team can provide tips and best practices for a flawless application, whether you're a first-time user or a seasoned pro.
Troubleshooting & Issue Resolution: If you're experiencing issues with your products, such as tangling, shedding, or other concerns, our team is here to help. We’ll work with you to resolve the issue, whether it's product-related or related to care and maintenance.
Product Information & Recommendations: Not sure which product is right for you? Our product specialists are available to answer your questions and help you choose the perfect hair extension, wig, or bundle for your needs.
Hair Care Support: Get expert advice on how to maintain your hair extensions, wigs, and bundles to ensure they last longer and stay looking beautiful. We provide step-by-step guides on washing, styling, and storing your products to keep them in top condition.
Installation Assistance: Need help with applying or installing your hair extensions or wig? Our support team can provide tips and best practices for a flawless application, whether you're a first-time user or a seasoned pro.
Troubleshooting & Issue Resolution: If you're experiencing issues with your products, such as tangling, shedding, or other concerns, our team is here to help. We’ll work with you to resolve the issue, whether it's product-related or related to care and maintenance.
Product Information & Recommendations: Not sure which product is right for you? Our product specialists are available to answer your questions and help you choose the perfect hair extension, wig, or bundle for your needs.
How to Get Support
Contact Us: Reach out to our customer service team through email or phone. Provide your order number and a brief description of the issue for faster assistance.
FAQs: Visit our FAQs page for answers to the most common questions regarding product care, shipping, returns, and more.
Live Chat: For immediate assistance, use our live chat feature to connect with a support representative in real time. Our team is available to answer your questions and resolve any concerns you may have.
Product Registration: Don’t forget to register your products to activate your warranty and receive updates on care tips and promotions.
Contact Us: Reach out to our customer service team through email or phone. Provide your order number and a brief description of the issue for faster assistance.
FAQs: Visit our FAQs page for answers to the most common questions regarding product care, shipping, returns, and more.
Live Chat: For immediate assistance, use our live chat feature to connect with a support representative in real time. Our team is available to answer your questions and resolve any concerns you may have.
Product Registration: Don’t forget to register your products to activate your warranty and receive updates on care tips and promotions.
Our Standard Approach to Orders
If no option is selected for color or texture, we will consider the natural color and natural texture by default. Similarly, if no specific instructions are provided for your order, we will proceed with our standard options and fulfill your order accordingly.
If you need immediate assistance or have specific questions, feel free to contact us:
- Email: support@theuniversalhair.com
- Phone: (+91) 891 910 1372
- Live Chat: Available on the website
At The Universal Hair, we want to ensure that every experience with our products is a positive one. Whether you’re seeking advice, help with troubleshooting, or just want to learn how to keep your hair looking great, we’re here for you 24/7.